Customers
We serve customers in England and Wales supporting them with their personal, private and business banking needs, and supports large corporates in Western Europe.
Alongside a wide range of banking services, we offer businesses specialist sector knowledge in areas such as manufacturing and technology, as well as access to specialist entrepreneurial support.
We have been running MoneySense, an impartial financial education programme for 5–18 year-olds, for more than 21 years. By the end of 2018, we will help another 1 million young people to understand and take control of their finances.
Tomorrow Begins Today
We help people reach their potential by pointing them to the actions they can take today, to help turn their dreams into reality tomorrow. It’s about celebrating the power we all have to take small steps forward so we can achieve our goals sooner.
Key facts
Serves 12.5 million customers
More than 1.8 billion log-ins to the app every year
History
It dates back to 1968 when National Provincial Bank, Westminster Bank and District Bank came together to form National Westminster Bank – symbolised by the three chevrons in the logo.
Since then, the bank has had a proud history of ‘firsts’ and working out clever solutions to problems – leading the growth of cash machines during late 1960s and 1970s and launching the Switch debit card in the 1980s.Today, we still lead the way in innovation as one of the first banks to launch ApplePay and TouchID security.
Partnerships
We are the leading supporter of The Prince’s Trust Enterprise Programme. Through this partnership the bank helps over 8,900 disadvantaged young people a year, providing them with business support to help them either start up in business or enter education, training or work.
We are currently working with National Trading Standards (NTS) to launch the 'Friends Against Scams Initiative' and is partnering with the British Standards Institute to develop a national industry standard for protecting customers from fraud. The bank is also developing a partnership with Age UK and NTS to protect vulnerable customers from fraud.
As part of its partnership with Citizens Advice, we have paid for two advisors to be in Southend Debt Collection Centre to provide immediate impartial advice to customers.
The Southbank Centre is the cultural hub of London and has been partner of their annual Winter Festival since 2013.
We are the headline sponsor of the British LGBT Awards. Now in its 5th year of sponsorship, the bank is pleased to support the awards, which are designed to showcase individuals and organisations that have demonstrated an outstanding commitment to the LGBT community.